Water and Waste Water are billed on a monthly basis. For customers with both Water and Waste Water (City Sewer), a combined bill is produced. Most customers who have both city Water and Waste Water (Sewer) are billed according to the usage registered on their water meter. Meters are read on a monthly basis, weather conditions permitting. These readings are collected by Customer Service Field Technicians who record this information into a hand-held meter reading device. This information is then transferred electronically into the computer at City Hall where the bills are prepared.

1.  On-Line Bill Pay
2.  Drive-Up Window
3.  In person
4.  24 Hour Payment Dropbox
5.  Mail

Regular Business hours

225 N. Main St.
Monticello, IN  47960

Water Dept. Questions

My water bill suddenly got higher. What is happening?

Your water bill may be getting higher due to leaks or wasteful usage. Check our water saving tips.

Also, you may have received a new, more accurate water meter. Please read about the water meter replacement program.

10k gallons of water wasted annually per family

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